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Troubleshooting Guide
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This page describes possible problems with running the modeling software in Internet Explorer 5.0 and ways to fix them. |
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1.
When the software is
started, the following message appears:
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| Reason: When the diamond modeling program is started or updated from our site you are promted with the message "Do you want to install and run "Diamond Viewer Control ?". | ||
| Fix: Press the "Yes" button to install the program. Please note that the default button on this dialog is "No". To continue, click "Yes"; do not just hit Enter. | ||
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If you encounter a problem that is not
described here,
please mail us to eagles@geol.msu.ru. Thanks. |
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© Octonus
Software & MSU Gemological Center. Web-design: John
Eagles
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